Postage and Delivery

We offer a flat rate of $9.95 shipping for items under 5kg Australia wide on most of our stock. Items between 5kg- 22kg in NSW are offered at a flat rate of $14.95. For items 5-22kg postage to Victoria and ACT rate is $25 flat rate.
All other weights and locations are by quotation.
Please note, some surcharges apply on postage for bulkier items and will be indicated on the product’s page.
NADO always endeavours to ship your order promptly. All goods will be dispatched through Australia Post or by using a courier service once an order is received and payment made. Once the product has been dispatched, you will receive an email from the deliverer with the tracking details, you can then track your order through to delivery.
Most orders are received by customers within 5-10 business days. Our delivery times are indicative only, although we will always do everything we can to get your order to you as quickly as possible.
Postage and Handling charges are added after you have finished shopping and will be shown separately.
Please ensure your details are accurate to ensure a speedy delivery. If you have not received your order within the days specified please contact our information department on: 02 96239855 or email sensorystore@nado.org.au
NADO will not be liable for any failure to observe these delivery times.

Order Delays

Occasionally if a particular product is in high demand we will need to re-order from our suppliers. If your order will be delayed for any reason NADO staff will contact you directly via phone and or email to advise of the delay.

International Orders

NADO does not supply international orders.

Pick Ups

You are welcome to pick up your items from NADO at 28 Gidley St, St Marys. Please select “Pick Up” when you check out and an email will be sent to you when your order is ready for collection.