NDIS Payment Information

The Sensory Store is a registered provider for the National Insurance Disability Scheme (NDIS). Our Provider Registration Number is 4050001493.

If you are Self-Managing, the process may be as simple as completing your order, paying by credit card and arranging reimbursement through NDIS via your receipt. You may also elect to receive an invoice before completing your purchase.

If you are Agency Managed, please follow the steps below:

  1. Complete the NDIS Order Form
  2. Add all of the items you would like to purchase through your NDIS funding to the cart and go to checkout.
  3. When you get to the payment method you need to select NDIS Order
  4. Put in the Participant name (as it is written on the NDIS Plan) the NDIS number and the Plan Dates

If you are Plan Managed follow steps 1-4 above and then fill out the Plan Managers contact details on the ‘NDIS Order Form’ when you are checking out. We will make contact with them and send the invoice for payment. Once the order has been paid, your items will be shipped to your address.

Please note that for NDIS payment orders, it is the responsibility of the purchaser to ensure that all guidelines have been abided by as per the NDIS Funding Criteria. Higher risk assistive technology products, including weighted blankets, compression sheets (bed socks) and therapy balls will require written advice from a registered Allied Health Practitioner.

If you have any questions relating to the order process or any of our products, you can call us during standard business hours (9am – 5pm AEST Monday to Friday) on 1300 738 229 for further assistance or email [email protected]